Return Policy

Updated: March 14, 2023

Thank you for shopping with us at our online cat supply store! We want you to be completely satisfied with your purchase, so here is our return policy:

Returns

If you are not satisfied with your purchase, you may return it within 14 days of receiving your order. The item must be in its original condition and packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that shipping fees are non-refundable.

Return Shipping

Customers are responsible for return shipping costs. Please ensure that you use a trackable shipping method to return your item, as we are not responsible for items lost in transit.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 24 hours of receiving your order. We will provide instructions for returning the item and will issue a refund or replacement once we receive it.

Exchange

We do not offer exchanges at this time. If you wish to exchange an item, please return it and place a new order for the desired item.

Non-Returnable Conditions

We do not accept returns on the following items:

• Personalized or customized items
• Any opened cat supplies

Thank you for choosing our online cat supply store. If you have any questions or concerns about our return policy, please do not hesitate to contact us.

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